Description
What's in the Box
Front & Rear
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U3000
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Rear View Camera
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Rear Cam Cable
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12V Power Cable
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OBD II Power Cable
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64GB MicroSD Card
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Windshield Mount & Spare Mounting Tape
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Heat Blocking Film
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Adhesive Cable Holders (3ea)
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CPL Filter
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Trim Tool
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Warranty & CS Information
Front & Rear + Hardwiring Cable
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U3000
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Rear View Camera
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Rear Cam Cable
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Hardwiring Cable
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64GB MicroSD Card
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Trim Tool
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Windshield Mount
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Spare Mounting Tape
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Heat Blocking Film
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Adhesive Cable Holders (3ea)
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CPL Filter
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Warranty & CS Information
Front & Rear + iVolt Xtra External Battery
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Everything you get in the U3000 Front & Rear+ Hardwiring Cable
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iVolt Mini External Battery
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Everything you get in the U3000 Front & Rear+ Hardwiring Cable
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iVolt Xtra External Battery












Tradd –
This camera appears to work great, parking radar operates as it should and many of the settings are easy to adjust on the smartphone app. When you unbox this expensive flagship model from Thinkware all you are going to find is 3 cables, adhesive pads, and a warranty book in 17 languages (that will immediately go in the trash). You will need to figure the rest out on your own. Some of it is intuitive and most of your install time will be spent running the wires, but getting the rest done will require some advice from online videos. Including a QR code or physical book to an install guide is just a suggestion for the company, but the product quality is top-notch.
Provided by Amazon.com
Anonymous –
The system works really well despite poor support. However the rear radar simply doesn’t work. Others on YouTube have this issue too. I would hold out until they fix the kinks. support is not helpful and the product has a few critical bugs.
Anonymous –
This dashcam works like a charm outstanding image quality and Thinkware customer service is superb
Yuriy –
Purchased already two of them.
Did installation by myself.
Working perfectly fine.
Liked it.
Provided by Amazon.com
Anonymous –
Well it works great we will see later how it holds up with the heat on the windshield
Remo –
Quality is only slightly better than Blackview DR-900. Thinkware is larger. Connection to phone is easier with U3000. Setup to cloud is nightmare. Overall I’m happy but cloud setup forces me to remove star.
Provided by Amazon.com
K –
Good resolution, good parking mode, easy app interface.
Provided by Amazon.com
Uberfarben –
I recently picked up the THINKWARE U3000 running a dual setup for front and rear coverage. Gotta say, it’s quite a solid performer. The radar parking mode is a standout feature, adding a significant layer of security. The camera’s image quality is on point, delivering clear and detailed footage.
However, it’s a bit of a downer that there’s no HDR mode. On bright sunny days, this can lead to blown-out highlights, especially with license plates. It’s not a deal-breaker, but it’s a notable omission.
In my evaluation, I’d give it a solid 4 stars. The dashcam is technically sound, and the included accessories like the ODBC power cable, cable clips, and a heat shield sticker are practical additions. Toss in HDR, and this would easily be a 5-star contender.
Provided by Amazon.com
stephen Warburton –
great camera crystal clear
Provided by Amazon.com
Ash –
After doing research for the current 2023 lineup of dashcams, I settled on this model. Video image quality had its pro’s and con’s compared to other models, but after personally using it and viewing video quality, I feel it achieves what I’m looking for in a dashcam.
Installation on this camera was pretty easy. I did have an issue with the rear camera though. The connection to the camera was not great. Slightly tapping the connection would cause it to disconnect. I did end up exchanging it for another one, and the replacement doesn’t seem to have that issue as easily. If I tapped on the connection really hard, I could eventually get it to disconnect as well, but I don’t feel that would be an issue under normal conditions so I let it slide. Also, pay attention when installing the long cable for the rear camera. Even though both connections are the same type, the casing of the connectors is different. One connector end is meant specifically for the rear camera. I made the mistake of getting it backwards on my first installation.
Provided by Amazon.com
Anonymous –
I purchased the U3000 with front and rear cameras for my 2020 Mercedes C300. I was able to mount the unit to the plastic rain sensor housing and no cables are visible. I had to run a permanent live from the trunk and was able to tap the accessory wire under the glove compartment and tapped to the back of the 12v accessory port wires. The dash cam works great and has not let me down connecting to the car Wi-Fi. Picture quality is amazing and get no glare with the cpl filter. Night view mode is a blessing and able to reed license plates. Parking mode works flawlessly. Day time picture quality with the bright sunlight in December is amazing and able to read license plates. I am highly impressed with this camera and highly recommend if you are driving a Mercedes because of the almost factory look.The only thing I wish if the rear cam had a 90 degree connection point then the visible wire would not be a issue and would be tucked away under the headliner. Also I have to point out that customer service is truly amazing and responded straight away via email almost immediately on both occasions. If you drive a Mercedes then this is the best option available. I have used a Blackvue but the camera is just not suited to the Mercedes due to its shape and connection points. I wanted a install with no visible wires and this is best option according to me. I really hope my review helps the community who is interested in the Thinkware U3000. Thank you.
GD –
I’ve been using Thinkware products for many years. Mainly been using the Thinkware F800 2 Channel in my F150. I recently decided to upgrade to the U3000, and am not disappointed at all. It is a very solid upgrade over the previous 1080 generation of dash cameras from Thinkware.
The app is much more intuitive then the older one which constantly had connection issues. I did have a few issues at first as I could not get the U3000 to connect to the app for the initial setup. After many hours of trouble shooting I found out it was because I plopped in the older dash camera MicroSD card that was full, and the camera wouldn’t function correctly until I reformatted the MicroSD card on the computer. I was then able to plug it in and complete the initial setup and reformat the card on the device directly.
Overall the camera quality is great, the parking modes, and the included OBD connection setup is fantastic. Much easier, and don’t have to worry about hardwiring this camera directly to the battery/fusebox. The parking modes can be a bit intimidating, but with some tweaking you can get it just right so that you don’t have 10+ alerts every time you get in the car.
Compared to some other dash camera brands, I was a bit reserved on my purchase, as some online videos were pretty rough on this U3000, regarding quality compared to other 4k models. But in the end, I went ahead with the U3000 just due to the reliability of the parking modes, and experience with the previous camera I’ve used for many years.
On sale, this is a must have for sure if you want something reliable that will function on very hot summer days or very cold winter nights and still function as intended. There are also many online features that I have not yet tested.
Provided by Amazon.com
Anonymous –
It could be better with adjustable sound volume. Can barely hear the alerts.
Anonymous –
This is my first dash cam. I did a lot of research before purchasing it and I am so glad I went with the U3000. It is outstanding. The quality is fantastic.
ryan –
Great quality I do like the u1000 a little better but being able to have increased quality is worth it. They need to allow larger storage though
Provided by Amazon.com
Anonymous –
Had good experience with a previous Thinkware dash cam so it wasn’t hard to decide to purchase the U3000. They make good products.
Anonymous –
The U3000 provides high quality videos both front and rear. It is easy to install and setup. The support for THINKWARE is excellent as well. My only suggestions are to improve the apps to be easier to manage and view events.
Anonymous –
While the picture is not as good as I expected, it is still quite nice! The biggest plus for me is that this camera actually turns on/works when its supposed to, and shuts off/stops recording when it’s supposed to. I can’t say that about the other dashcam brand I bought a few months ago! The U3000 is also easy to connect to the app and easy to set up. Definitely happy so far with this purchase!
Provided by Amazon.com
Sandeep p. –
Just name is enough to make its quality worth.you get what you pay for.thinkware and rexing reputable companies
Provided by Amazon.com
Random –
I didn’t have any problems with the rear camera – installing or using. I followed the installation instructions and ensured that the end of the cable labeled “”FRONT”” was inserted into the front/main dashcam.
To make installation easier I downloaded the Android app, powered the dashcam temporarily with the 12v adapter, and watched live on my phone as I positioned the camera before touching the adhesive to the glass
I also didn’t have a problem finding a user manual/instructions, as the one guide that came in the package had a QR code that takes you to a web page with user manuals for all of Thinkware’s products.
The radar/motion detection has worked well so far.
I will edit this review (if possible) to include any long term observations, and to see if this camera holds up to winter cold.
Provided by Amazon.com
Anonymous –
While the picture is not as good as I expected, it is still quite nice! The biggest plus for me is that this camera actually turns on/works when its supposed to, and shuts off/stops recording when it’s supposed to. I can’t say that about the other dashcam brand I bought a few months ago! The U3000 is also easy to connect to the app and easy to set up. Definitely happy so far with this purchase!
Provided by Amazon.com
Dominick C. –
Great hardware. THINKWARE should strongly consider consolidating access their on-line systems to use ONE login and ONE password. I had to create TWO separate accounts with separate passwords to access resources. I have ENOUGH logins and passwords to contend with in my life, and I needed two more to get to the functionality that this equipment offers. Other than that, the hardware is excellent, installed well, and provides excellent video. Lastly, their high-level technical support is OUTSTANDING.
Anonymous –
Highly recommend!
Bradley Hines –
Works great!
Armando Mendoza Reyes –
Paper Instruction manual needed.
Kevin Warren –
This company is a very good company and the cameras they sell are real life savers nowadays. Thanks Thinkware
Rudy Comeau –
I recently installed the rear camera but cannot get it to work. I have checked the wiring and camera and every thing looks ok but it does not work! Hope you can help me on this one. I have paid $80 for this install that does not work. The front camera has worked ok since it was installed!!!!!
Gregg Johns –
I really do not like this product. Given its price point I really expected more.
I have many complaints:
1. The viewing angle is annoying for a jeep wrangler given the angle of the windshield. The camera doesn’t pivot enough for me to put this up near the headliner, or under my collision sensor.
2. The setup is frustrating – instructions should be much easier to follow, there’s some pretty critical details that you have to dig around to find. Took me way too long to setup for what it is.
3. No matter what I do the wifi connection isn’t stable, and drops after some time. I’ve never had much success.
4. Even when there’s a strong wifi hotspot half the time the remote monitoring doesn’t connect.
5. Not enough cable clips are provide to wire the rear camera well. For such an expensive camera expect all the hardware to be included.
6. USB cable for rear to front is pretty loose and sometimes falls out…
7. Both front and rear camera fell off the dash after some time.
8. The voice is extremely annoying… there’s very few options for audio other than off and on.
9. No cloud option? I provide a hotspot why do I have to connect to the camera directly and download content…
10. More detail around settings should be provided it’s super opaque what each item does, the UX is terrible.
Overall I wish I had returned this product, I’ve actually just unplugged it because I find it pretty much useless.
Anna –
This dash camera is the best one, we bought ane previously for our car so this is actually our second purchase. We get recommendations from police officer which use it this particular one. Very easy to use ,you can see everything on the phone app, very clear vision.
Provided by Amazon.com
Elizabeth –
Straightforward, easy install
I’m not the most tech-savvy person, so I was a bit worried about setting up a dash cam. But the U3000 was surprisingly easy to install.
The instructions were clear and the app makes it super simple to download footage to my phone.
The video quality is amazing, everything is so sharp. If you’re looking for a dash cam that is easy to use, this is the one!
Provided by Amazon.com
Robert Montgomery (verified owner) –
Customer support is absolutely useless. The product is good but has a lot of room for improvement. Multiple apps are required to utilize the product but fail to integrate all the features effectively and efficiently. Very costly.
DM –
The best dashcam.
Parking sensor works great. Paired with my car’s hotspot for alerts on my phone. 5Ghz wifi option lets the dashcam connect to my car’s hotspot at the same time as i have an Android Auto connection to my car. Considering it for my other car too, but the price is holding me back from getting a 2nd.
Provided by Amazon.com
Rick Miller –
App not the greatest
Camera is good, parking mode is good, the app needs some work. You have 2 apps. The connected app and the dash cam app. Please combine into 1 app. The customer service is better than BlackVue.
Provided by Amazon.com
mjohns –
strong contender in a large pool
bought u3000-2ch elsewhere. five stars because, well, it’s dependable in a vast sea of want-to-be’s. this dash cam takes excellent video in what could be a bad situation that for some reason is squished horizontally in the app & is badly level-balanced. the adas is meh at best .. do like the notice of car-in-front pulling away while stopped at light. the obd cable makes installation somewhat easy but you’ll still have to find a route to the rear camera and it’s a thick cable. i tried in-car wifi, home wifi, & phone hotspot, with all three cam connects to internet fine however the live video doesn’t want to work??? the built-in radar works well in park mode — a nice addition. the settings somehow leaves one questioning what low & high mean .. feels like a poor translation??? the polarizing lens should be pre-installed or, better, just part of the cameras. had the u1000 and like this upgraded cam.
Provided by Amazon.com
Y. Thiry –
Amazing product support
The image quality is outstanding, and the technical installation was fairly easy. However, I did run into some challenges with the app, which was a bit disappointing. Thankfully, customer support was responsive and friendly, quickly resolving my issues. Overall, a great product with excellent support!
Provided by Amazon.com
DonghunChung –
Best parking mode
I was skeptical about the whole parking mode thing at first but literally just got this a few days ago and it already caught some footage of neighbor and his bad parking job.
Provided by Amazon.com
Anonymous (verified owner) –
Outstanding customer service. Wish I would have bought a 2nd u3000.
Charlie –
Great 4K quality
I bought the U3000 mainly for its 4K resolution and its radar parking mode.
A couple weeks ago, I parked at a shopping center and someone had scuffed up my bumper.
I did some research and many people mentioned this camera has one of the best parking mode.
So far, parking mode is working well.
Provided by Amazon.com
Tradd –
Great camera! Where’s the instruction manual?
This camera appears to work great, parking radar operates as it should and many of the settings are easy to adjust on the smartphone app. When you unbox this expensive flagship model from Thinkware all you are going to find is 3 cables, adhesive pads, and a warranty book in 17 languages (that will immediately go in the trash). You will need to figure the rest out on your own. Some of it is intuitive and most of your install time will be spent running the wires, but getting the rest done will require some advice from online videos. Including a QR code or physical book to an install guide is just a suggestion for the company, but the product quality is top-notch.
Provided by Amazon.com
San Mar –
100% Worth it
I purchase the unit when it was $500 for the two channel. I’m sure down the road it will drop in price. Even at $500, I think this unit is worth it. I’ve had the unit for about two months now. So far I love everything about it, even the announcements, which I think are SUPER helpful. The video quality is really good. The one thing I did hate is that 3M sticker that you need to peel off. That thing is horrible. To point out, that’s a 3M sticker problem and not Thinkware
3 Month update: I love the unit. My only complaint is that connecting to the unit through the app is pretty slow; however, I rarely try to connect. If I need a video, I just do it through the laptop using the sd card.
Provided by Amazon.com
Toolama Dereje –
Love the cloud feature
Love the cam. Perfect for live view monitoring when parked
Provided by Amazon.com
Jessica –
Expensive but worth it
Someone at our apartment complex was scratching my car. We didn’t catch them, I’m pretty sure it was our neighbor and he stopped himself one night when he saw my new camera. If a bird craps on my car I am notified so there isn’t going to be anyone scratching my car again!
Provided by Amazon.com
R M –
Real-time remote live view
The THINKWARE U3000 is a bit pricey, but I think it’s one of the top-tier dash cams currently available.
I wanted a real-time remote live view capability during parking mode. Only three brands offer this feature, and THINKWARE is one of them.
However, to fully utilize parking mode, you need to purchase a separate external battery pack, which typically costs around $400. Occasionally, it goes on sale for about $50 less, but I’d like to buy it if it gets even cheaper.
Provided by Amazon.com
Greg C –
Works great as advertised
I had the unit professionally installed with all cables hidden. Used OBD port. I upgraded to 256gb card. Use mostly for parking. The 2 apps needed to get full use is kind of a pain, but doesn’t detract from the unit itself. Would like to see a zoom or enhanced feature to focus on license plate or faces for identification.
Provided by Amazon.com
GD –
Solid Upgrade From F800 Pro 2- Channel
I’ve been using Thinkware products for many years. Mainly been using the Thinkware F800 2 Channel in my F150. I recently decided to upgrade to the U3000, and am not disappointed at all. It is a very solid upgrade over the previous 1080 generation of dash cameras from Thinkware.
The app is much more intuitive then the older one which constantly had connection issues. I did have a few issues at first as I could not get the U3000 to connect to the app for the initial setup. After many hours of trouble shooting I found out it was because I plopped in the older dash camera MicroSD card that was full, and the camera wouldn’t function correctly until I reformatted the MicroSD card on the computer. I was then able to plug it in and complete the initial setup and reformat the card on the device directly.
Overall the camera quality is great, the parking modes, and the included OBD connection setup is fantastic. Much easier, and don’t have to worry about hardwiring this camera directly to the battery/fusebox. The parking modes can be a bit intimidating, but with some tweaking you can get it just right so that you don’t have 10+ alerts every time you get in the car.
Compared to some other dash camera brands, I was a bit reserved on my purchase, as some online videos were pretty rough on this U3000, regarding quality compared to other 4k models. But in the end, I went ahead with the U3000 just due to the reliability of the parking modes, and experience with the previous camera I’ve used for many years.
On sale, this is a must have for sure if you want something reliable that will function on very hot summer days or very cold winter nights and still function as intended. There are also many online features that I have not yet tested.
Provided by Amazon.com
KDMM –
My U3000 thoughts so far
Upgraded my U1000 w/radar to a U3000. I’m pleased with the upgrade. I have no issues with the DashCam Link App., The Bluetooth connection is convenient for viewing or changing cam settings and checking status (incident notifications). Also no problems when the App needs to switch over to Wifi for viewing the videos. The U3000 comes with some added fine tuning – 1 to 5 meter distance settings for both the front and back cams, still testing the sensitivity of these settings. Viofo might have a slight edge in 4K video quality (A329S), but Thinkware reliability, parking modes and power consumption met my needs. By the way, I’ve always had good luck with Sandisk High Endurance 256GB sdxc memory cards, never tried the 512GB card yet and still using my iVolt Mini as the external battery source. Just passing on my experience, Good Luck!
Provided by Amazon.com
Happynite –
Very good product & fast shipping and delivery.
Fast shipping & delivery. Good quality product. Thanks
Provided by Amazon.com
Remo –
Very good quality dashcam.
Quality is only slightly better than Blackview DR-900. Thinkware is larger. Connection to phone is easier with U3000. Setup to cloud is nightmare. Overall I’m happy but cloud setup forces me to remove star.
Provided by Amazon.com
PICHANAN –
I’m using this camera model, U3000. I’ve been using it for 1 month now. The problem I found is that the camera makes a plastic sound when I encounter rough roads, which is very annoying when driving. I’d like the team to come and fix this problem.
Reiner Nikolas (store manager) –
Hello Pichanan,
We do apologize for the inconvenience that this has caused you. Do you hear a beep when you are driving in a rough road or hitting pot hole?
Please reach out to us via email or phone to further assist you on your issue
1 (844) 865-9273
Monday – Friday: 8am-8pm EST
Saturday: 11am-8pm EST
Email: support@thinkware.com
Reiner Nikolas (store manager) –
Hello Pichanan,
We do apologize for the inconvenience that this has caused you. Is it a beep sound that is coming from the dash cam when you are driving in a rough roads or hitting a pot hole?
Please reach out to us via phone or email
1 (844) 865-9273
Monday – Friday: 8am-8pm EST
Saturday: 11am-8pm EST
support@thinkware.com
Anna J –
Great dash camera for the car.
This dash camera is the best one, we bought ane previously for our car so this is actually our second purchase. We get recommendations from police officer which use it this particular one. Very easy to use ,you can see everything on the phone app, very clear vision.
Provided by Amazon.com
Charles B. (verified owner) –
My 2nd Thinkware unit because they work so well.
Bettethentile –
Happy with updated version
I had the U1000 before for four years in my old truck. Never had trouble with it. Bought a brand new truck figured I buy a brand new version.So I bought the U3000. This new one seems to be easier to operate than the old one. Very happy with it, I bought the 256 GB memory card so it could hold more videos clips.
Provided by Bestbuy.com
GaryTheBusman –
Great
All dash cams have bad buggy phone apps.
This one is one of the better of the bunch
Video is good quality
Provided by Amazon.com
Jeff Corbin –
Fast and correct delivery
I got the order quickly, and all items were correct.
Provided by Amazon.com
Chippy –
Good dash cam if you want front and rear capability. Software a bit frustrating to use.
I did a lot of research on dash cams before deciding on the Thinkware U3000 when it was on sale during Black Friday. I was worried about installing this myself but in the end it was mostly painless with the only minor pain point being the rear cam installation and running the cable through to the back of my SUV and getting it hidden completely. The front installation was easy and I used the OBD cable to supply power. The quality of the recordings are good enough for my needs and I’m sure it will be useful if an accident occurs. My only gripe is the software. I still have no idea if I can review the contents of the dash cam remotely without having to take out the memory card. Currently I insert the card into my laptop and use their PC software to review and download anything of interest. There also seems to an issue when trying to use live view on my iPhone and Apple CarPlay at the same time. So I’m deducting a star because the software could be better but I’m still happy with the purchase.
Provided by Amazon.com
Carl –
No operating or installation instruction book, and QR scan has error. No option to mount it on dash or visor, for quick removal. The hot sun keeps anything from staying long. Assuming everyone is an electronic geek, is not a good business plan.
Reiner Nikolas (store manager) –
Hello Carl,
We do apologize for the inconvenience. May we know what seems to be the issue when scanning the QR code? so that we can forward it to our HQ. Our dash cam can only be mount in windshield due to its design and lens field of view.
Please reach out to us via phone or email so we can assist you further
1 (844) 865-9273
Monday – Friday: 8am-8pm EST
Saturday: 11am-8pm EST
support@thinkware.com
Nicholas DAngelo (verified owner) –
Denis Breznik –
Great
Fast delivery and working.
Provided by Amazon.com
Müller Rudolf –
Great dashcam with excellent parking mode
This dashcam isn’t exactly cheap, but I’m very happy with it. Setup is straightforward, as it connects seamlessly via Bluetooth and Wi-Fi. The images and videos are very good, and the parking mode, in particular, offers a wide range of customization options.
Provided by Amazon.com
Jami –
DON’T BUY!!! If I could give this zero stars, I would. The dash cam won’t connect to the app, so I can’t see videos. I’ve been on with tech support, Best Buy has tried to help and even sat in the car while support was on the phone for 1 1/2 hours and nothing would connect it. I’ve emailed Thinkware and get nowhere. That was a waste of $500 plus install fees.
Reiner Nikolas (store manager) –
Hello Jami,
We do apologize for the inconvenience that this has caused you. Rest assured that our team is looking into this matter and committed to resolve your issue.
Anonymous (verified owner) –
Ash –
Pretty neat device
Pretty great dashcam, easy to install, had tons of accessories to help with both the install and the usage of the dashcam (micro SD).
Provided by Amazon.com
omar alshame (verified owner) –
I still now receiving my fucking order and you ask me how was the items
Reiner Nikolas (store manager) –
Hello Omar,
We do apologize for the inconvenience that this has caused you. Our internal team is looking into it and upon checking it, the investigation is still open. We will update you as soon as possible.
Marcin –
The best camera I’ve ever had, easy installation thanks to the OBD2 cable. Parking mode with radar, ideal for anyone who needs parking protection.
Provided by Amazon.com
John LaCavalla (verified owner) –
I am unable to view the video with out taking the disk out. You can reach me at: johnlac511@gmail.com
Reiner Nikolas (store manager) –
Hello John,
We do apologize for the inconvenience that this has caused you. Please reach out to us via phone or email so we can assist you further on how to connect your dash cam to the mobile app.
1 (844) 865-9273
Monday – Friday: 8am-8pm EST
Saturday: 11am-8pm EST
support@thinkware.com
MICHAEL (verified owner) –
So far, so good. One month in and no issues.
Aayush –
Good quality dash cam, worth it
The U3000 comes with everything you need, including a 64GB microSD card. No paper manual in the box, but the QR code takes you straight to the guide, which worked fine for us. We installed the front and rear cameras ourselves, it took a couple of hours but was manageable. There are plenty of tutorial videos online for installation, which really helped.
The footage looks really sharp both during the day and at night. The night vision especially stands out, much clearer than I expected. Parking mode with the built-in radar is also really handy. I’m still getting used to the mobile app, but it’s been easy enough to figure out.
So far, it’s been a solid investment and does exactly what we hoped for.
Provided by Amazon.com
Scott –
Easy to Use with Clear Video
The touchscreen makes this dashcam very easy to operate. When connected to my phone, downloading videos and photos is simple and convenient. The video quality is clear and sharp. Overall, I’m very happy with it.
Provided by Amazon.com
Alex –
DO NOT BUY THIS PRODUCT l. As a user of U3000 pro for more than 10 months , do not buy this or any other product from Thinkware 7 til they fix their software.
Camera is unusable if you want to check your video history.
App is barely works. Camera will NOT connect to phon via App to any phone. THIS IS THE WORST APP! Clearly manufacturing do not care nor test their hardware and software. You can’t view and download videos without waiting for up to 15 minutes to connect via Wi-Fi, if it even connect. Had no success connecting since July 2025.
Impossible to update software due to the same issue.
Apart from that, settings are ridiculous and are not user friendly. Do not expect to tailor camera and video settings to your preference.
Rear camera is much worse quality than advertised in the promotional videos. No matter if you have an SUV with flat rear glass or sedan with a sloped one, quality and angles will not work like it should at this price point.
At this price this should come with cloud recording but it has no option for it.
Thinkware, of you are reading this I have a serial number to proof I’m a real owner. If you delete this review I will post it everywhere I can.
Reiner Nikolas (store manager) –
Hello Alex,
We do apologize for the inconvenience and your experience with our products and mobile app. We have reached you via email support@thinkware.com so that we can assist you further and to gather information for us to resolves your issue. Thank you
Hk –
Great Dash Cam
The camera came in super quick (less than 24 hours). I was worried at first seeing the pictures of the front camera and thought it would be too big, but once I got it it’s not at all. Setup was super easy through the obd and connectivity to the app is straight forward.
Provided by Amazon.com
Pratham –
Amazing Dashcam
Really happy with this dash cam. The picture quality is super clear front and back, even at night which surprised me. Setup wasn’t too hard, just plugged in with the OBD and it worked right away. I like that I can check clips on my phone without pulling the card out. It’s pricey, but you definitely get what you pay for. Feels reliable and gives me peace of mind.
Provided by Amazon.com
Anonymous (verified owner) –
So far, so good. I wish they offered a horizontal oriented version of this cam with the same feature set. The length of the vertical shaped camera with the cables that come out of the top means I have limited mounting options in my vehicle.
David (verified owner) –
The order experience was terrific and delivery very fast, however I have mixed emotions about this order. I already own a Q1000 and have been eyeing an upgrade to U3000 for a different car. I contacted support specifically with the concern that U3000 has been in market for a while, and asked whether there are any plans for a newer model. They told me no newer models are planned, so I ordered the U3000. Now, 3 week later, the U3000 Pro is released which is clearly an upgraded model. I have not even installed my U3000 yet. What should I do? Do I return it for a newer model? Or is the original U3000 good enough. I have been a loyal Thinkware customer for several years but this experience is leaving me torn.
Carlos C. (verified owner) –
I’m still hoping to use your product and try one more time with the U3000 Pro. But this time the U3000 front camera is experiencing volume errors and sometimes no audio at all. And even the rear camera’s quality is better specially at night.
Anthony E. (verified owner) –
I was Disappointed because I ready needed to download continuous footage to show the police but 1 of your Reps said I can download the entire footage from the SD Card. What a relief. Keep up the good work.
Daljot Singh Sran –
Quality Is Fantastic
Honestly, I was really skeptical on buying such a premium priced dash camera even though I knew the credibility ThinkWare has. I just received the package today and honestly it blew my expectations. From the boxing to the product itself, it’s all feels so high quality! The actual dash-cam itself is very light, but you can tell it’s made with the great quality. I would definitely get this product and would recommend it if it is in your budget.
Provided by Amazon.com
Blackwidebody –
GOAT
The GOAT of Car cameras
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Darrell Fee –
Good parking monitoring but difficult to get connected to the apps. It runs very hot but apparently this doesn’t cause any issues. I found the time settings to be really confusing as it only uses UTC time. Found the PC based app to be less than intuitive for reviewing files on the sandisk, but its possible.
I installed using the OBD2 port and ran the cable myself rather easily by pressing it into the door seal channel. I would say installing is very easy.
It is possible to have realtime live monitoring but on my car the hotspot powers down when the car is off.
I contacted the customer support several times and they do reply but not on weekends.
Overall it might be the best one available if parking monitoring is your priority. Im satisfied with it.
Provided by Amazon.com
Davit –
Super 👍
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Erica Gall –
Preparing for when my teen starts driving alone
I got the Thinkware U3000 because my teenager is currently driving with his learner’s permit, and we’re getting ready for when he starts driving on his own soon. The setup was simple, and the camera connected right away. The daytime video looks clear, and the nighttime footage came out better than I expected. I added a short clip so you can see exactly how the video looks in both situations. So far, it feels like a reliable option for extra peace of mind.
Provided by Amazon.com
CUONG Nguyen (verified owner) –
Received a defective item, but Thinkware makes it so hard to make a valid case, on top of that it took them forever to respond one email so it took me total of three weeks to finally get them to accept they will send me a replacement unit but then I’ll have to wait another 7+ days to wait for evaluation, the unit is clearly defective and they already made me take so many videos and pictures for that. Now I would have to be on a roadtrip without dashcam for a week.
Reiner Nikolas (store manager) –
Hello Cuong,
We do apologize for the inconvenience that this has caused you. Rest assured that your feedback will be valued and to improve our turnaround time for warranty process.
Hao –
Clear view
This dash cam is excellent! The video quality is super clear, even at night. It was very easy to set up myself in just a few minutes. I really like the loop recording feature and the reliable parking mode, which gives me great peace of mind. The mobile app is simple to use for viewing and saving clips. For the price, this is an outstanding value. Highly recommended for any driver!
Provided by Amazon.com
Endy Benke –
The Rolls Royce of dashcams
Money talks, and this dashcam is what you get when budget is not one of your constraints. It’s like having an iPhone for a dashcam. No power outlet? OBD cable included. Sun too hot? Heat reflective film included. The attention to detail is truly on another level with this camera. They really thought it all through.
Truly a different kind of a dashcam.
Provided by Amazon.com
DALLAS OSTROM –
Great product
User friendly, looks good. Video quality is great, install straight forward.
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Phil twitchell (verified owner) –
Not so good. Still haven’t got it installed. Had trouble with the micro sd card, used your chat help. She didn’t. Now I’m watching videos as to how to use your poorly rated cloud app…
Reiner Nikolas (store manager) –
Hello Phil,
We have responded to your inquiry via chat and email and if you can confirm the troubleshooting that we have provided you. Please feel free to contact us to resolves your issue.
Scott Olea –
Fantastic Camera
One of the best cameras I’ve ever had!! I’ve went through my fair share of Dash cameras only to be Let down with image quality, Damage from the Heat, And just short life.
This has excelled for YEARS, and the quality is supreme! The additional safety features are great and wifi connection ity provides security when im away from the vehicle
Provided by Amazon.com
Ben –
Superb dash cam
Pretty easy to install. All of my pics are from before stowing the cables behind and underneath panels. The kit comes with a panel tool for prying and popping them up. The app is easy to use. The picture is excellent – 4k in the front, 2k in the rear. It comes with a cable that plugs into the OBD port (easy to find) under the dash (shown in picture) so it doesn’t need the cigarette lighter power ports. Great quality. Easy to install. Easy use. Great buy.
Provided by Amazon.com
Anonymous (verified owner) –
OUTSTANDING UNIT, EYE IN THE SKY, 24/7 , THANK YOU
Anonymous (verified owner) –
Excellent dash cam!