Thinkware Dash Cam
X550

X550 Firmware
Instructions
- Download the firmware file for your region below and unzip it on your computer.
- Save any driving footage you want to keep — the next step erases the memory card.
- Format the microSD card in your dash cam or a card reader. WARNING: formatting erases all data on the card.
- Copy the entire contents of the unzipped firmware folder to the root of the microSD card.
- Insert the microSD card into the dash cam and connect power to turn it on.
- The LED blinks while the firmware installs. The dash cam restarts on its own when it finishes.
Do not power off your dash cam until it begins continuous recording, as it may cause permanent damage to the dash cam.

Safety Camera Database
Instructions
- Download the safety camera database for your region below and unzip it.
- Locate the "smartguidepoint.dx2" file inside the unzipped folder.
- On the microSD card, open the "driveinfo" folder (create it if it does not exist).
- Copy "smartguidepoint.dx2" into the "driveinfo" folder, replacing any existing file.
- Insert the microSD card into the dash cam and power it on to load the new data.

X550 User Manual

Dash Cam Viewer
Instructions
- Download PC / MAC Viewer file for your corresponding operating system.
- Open the file and follow the installation steps.
- Once the download is complete, insert your memory card into your PC to automatically add video files to the playlist. To manually add files, click File > Open, and select the files in your file browser.