Introducing the All-New U3000 PRO – Now Available!
THINKWARE CONNECTED
THINKWARE CONNECTED Service is an intelligent communication-based service designed to enhance vehicle and driver safety by integrating with dash cams.
It utilizes various communication methods to establish a real-time connection between the dash cam installed in the vehicle and a mobile app.
This service enables immediate access to key events that occur while driving or parked, offering features such as impact notifications, driving history, and remote live video monitoring. By enhancing both driver convenience and vehicle security, THINKWARE CONNECTED Service allows users to easily monitor their vehicle's status—whether they are on the road or away from the car.
THINKWARE CONNECTED App compatible with U3000 PRO, U3000, U1000 Plus, Q1000, and Q850
Impact Notifications While Driving
Impact Notifications When Parked
Captured Image of Most Recent Parking
Send Emergency Message
Strong Impact Notifications While Driving (with Video)
Monthly Driving Reports
Vehicle Status & Driving History
Remote Live View
Geofence
Disclaimer:
1. To connect the dash cam to the internet, use the THINKWARE Dash Cam Link App. Once the dash cam is connected to the internet, you can go to the THINKWARE CONNECTED app to get access to Connected features.
Strong Impact Notifications while Driving
A serious impact stronger than 3g will trigger the Thinkware CONNECTED to show a notification on the app and send an emergency message to your registered contacts. The notification and message will contain crucial information like where the accident took place and a link to a 20-second video clip of the accident (10 seconds before and after the impact). This clip is saved on the server automatically and you can access it later as well. This feature is helpful in case of a potential major incident so your loved ones or fleet manager can take swift action.
Impact Notifications
when Parked
If an impact is detected while the car is parked, the app will receive a notification automatically. A 20-second video of the incident (10 seconds before and after the incident) is also saved on the Thinkware CONNECTED server if the user gives consent, and can be checked later from the app.
Send
Emergency Message
In emergency situations, when you are unable to reach the phone, pressing the REC button on the dash cam for more than 3 secs will send an emergency message to your registered contact.
Vehicle Status &
Driving History
Find important information like the location of your vehicle, whether it is parked or driving, your routes, driving behavior, battery voltage, etc. all from the app.
PLATFORMS
You can access the THINKWARE CONNECTED on both the smartphone app as well as your mobile and desktop browser.
The dashboard on the desktop version gives a summary of the driving behavior of each vehicle linked to the account. If you are a fleet owner who needs to monitor a number of vehicles, managing the THINKWARE CONNECTED features on your PC or laptop might be a more practical option.
Smartphone with Data Plan
THINKWARE Dash Cam Link App
THINKWARE CONNECTED App with Account
Smartphone with Data Plan
THINKWARE Dash Cam Link App
THINKWARE CONNECTED App with Account
* The smartphone used to set up the Internet connection on the dash cam cannot also be used as a mobile hotspot for the dash cam. A different hotspot device/ smartphone is required. The Dash Cam must be connected to the internet to access CONNECTED features. Connecting the dash cam to a mobile hotspot device or a Wi-Fi network with Internet access will consume data. Carrier/Service Provider charges may apply.
Your registered contact will have to give their consent to receive emergency and impact notifications by clicking on the link provided in the message sent to them.
For a detailed tutorial on how to set up the THINKWARE CONNECTED App, please go to our YouTube channel.
iOS
Android
FAQs
THINKWARE CONNECTED is free to download and use with a compatible THINKWARE Dash Cam. Connecting the dash cam to a mobile hotspot device or a Wi-Fi network with Internet access will consume data. Carrier/Service Provider charges may apply.
Yes, you need both apps, THINKWARE Dash Cam Link App to connect to the internet, and THINKWARE CONNECTED to access CONNECTED features.
| THINKWARE Dash Cam Link App | THINKWARE CONNECTED App |
 |  |
| For Internet Connection | For THINKWARE CONNECTED Features |
Yes, you can access the THINKWARE CONNECTED on both the smartphone app as well as your mobile and
desktop browser.. The dashboard on the desktop version gives you more information like all registered dash cams, driving routes, status of the vehicles, etc.
No, you can sign in to an account on only one platform at a time. For example, you will get logged out from the app on your current smartphone if you sign in on the app on another smartphone.
Yes, each dash cam must be registered to your THINKWARE CONNECTED account. Depending on your plan, you can register from 2 to an unlimited number of dash cams on one THINKWARE CONNECTED account.
Yes. You can add multiple connections like a dedicated hotspot device, your home, and office Wi-Fi, on the app, and when it is in range, the dash cam will automatically connect with the available network.
Includes USIM + 3-Year Free Basic Service
Users can upgrade to the Premium Plan at any time.
THINKWARE CONNECTED Service Overview & Terms
- Introductory Benefit: Free service for the first 3 years.
- Month 1: PREMIUM Plan trial
- Months 2–36: Automatically switches to Basic Plan
- After 3 Years: Service ends automatically. To continue, you’ll need to purchase a plan — there is no auto-renewal.
- Upgrading: You may upgrade to the Premium Plan at any time during the Basic period via in-app purchase.
- Renewal: All plans are fixed-term and do not auto-renew.
- Note: To use THINKWARE CONNECTED with the U3000 PRO, the LTE Module is required.
Wi-Fi hotspots and tethered mobile data connections are not supported for CONNECTED services.
|
Service Type |
BASIC |
PREMIUM |
|
|---|---|---|---|
|
Price (USD) |
Free (for 3 years) |
$8.90/mo or $89.00/yr |
|
|
Service Period |
Active during subscription |
Active during paid subscription |
|
|
Emergency Contacts |
1 contact |
2 contacts |
|
|
Notifications |
Parking Impact |
Unlimited |
Unlimited |
|
Driving Impact |
Unlimited |
Unlimited |
|
|
Dash Cam Status |
✔ |
✔ |
|
|
Geo-Fence |
✔ |
✔ |
|
|
Remote |
Dash Cam Power-Off |
✔ |
✔ |
|
Remote Live View |
10 mins / month |
Unlimited + Live History |
|
|
Send SOS Videos |
Not Supported |
Supported (Up to 10 uploads/month) |
|
|
Last Parking Location |
Unlimited |
Unlimited |
|
|
My Route (Driving History) |
Route only (90 days) |
Route (90 days) + Monthly Reports |
|
|
OTA Updates |
Not Supported |
Firmware & Speed Cam Data |
|
|
Device Limit Per Account |
Up to 30 Dash Cams |
Up to 100 Dash Cams |
|
- Prices shown in USD. Final charges may vary by local currency, exchange rates, and taxes. Please refer to the in-app checkout price for details.
5-Year Free Basic Service
— No USIM Required (Wi-Fi Connection Only)
THINKWARE CONNECTED Service Overview & Terms
- Introductory Benefit: Service is free for the first 5 years.
- After 5 Years: Service ends automatically. To continue, you’ll need to purchase the Wi-Fi plan — there is no auto-renewal.
- Note: To use THINKWARE CONNECTED with the U3000 / U1000 PLUS / Q1000 / Q850, a mobile hotspot device or a Wi-Fi network with Internet access is required. Carrier/Service Provider charges may apply.
The smartphone used to set up the Internet connection on the dash cam cannot also be used as a mobile hotspot for the dash cam. A different hotspot device/smartphone is required.
|
Service Type |
Wi-Fi |
|
|---|---|---|
|
Price (USD) |
Free (for 5 years) |
|
|
Service Period |
Active during subscription |
|
|
Emergency Contacts |
2 contacts |
|
|
Notifications |
Parking Impact |
Unlimited |
|
Driving Impact |
Unlimited |
|
|
Dash Cam Status |
✔ |
|
|
Geo-Fence |
✔ |
|
|
Remote |
Dash Cam Power-Off |
✔ |
|
Remote Live View |
300 mins / month |
|
|
Send SOS Videos |
10 video transfers/month |
|
|
Last Parking Location |
Unlimited |
|
|
My Route (Driving History) |
Driving Route History: 30 days |
|
|
OTA Updates |
Firmware & Speed Cam Data |
|
|
Device Limit per Account |
Up to 30 Dash Cams |
|
- Prices shown in USD. Final charges may vary by local currency, exchange rates, and taxes. Please refer to the in-app checkout price for details.
USIM Supported Countries
| Australia | Canada | Hong Kong | India |
| Indonesia | Israel | Japan | Korea, Republic of |
| Kuwait | Macau | Malaysia | Myanmar |
| New Zealand | Oman | Pakistan | Philippines |
| Qatar | Saudi Arabia | Singapore | Taiwan |
| Thailand | Turkey | United Arab Emirates | United Kingdom |
| United States | Vietnam |
