Q850

Download the latest firmware, applications and manuals for the Q850 Dash Cam.

Q850 Firmware

Version/Date: 1.02.00

Changes in v1.02.00
Instructions
  1. Download the latest firmware and unzip file.
  2. Plug your MicroSD card into your computer and save any dash cam footage you wish to keep
  3. Format your MicroSD card in your computer
    • PLEASE NOTE: This step will erase all the data on your memory card.
  4. Open the unzipped Firmware Folder, and copy all contents onto the MicroSD card
  5. Insert the MicroSD card into your dash cam and power it on.
  6. Wait for the camera to announce, “Upgrade is now complete, continuous recording will now start.
    • Your dash cam LED lights should blink while the firmware upgrade is taking place

Do not power off your dash cam until it begins continuous recording, as it may cause permanent damage to the dash cam

User Manuals

Q850 User Manual – Quick Start Guide

Q850 User Manual – English

Q850 User Manual – Arabic

Q850 User Manual – Chinese HK

Q850 User Manual – Chinese Simplified

Q850 User Manual – Czech

Q850 User Manual – French

Q850 User Manual – German

Q850 User Manual – Italian

Q850 User Manual – Russian

Q850 User Manual – Slovak

Q850 User Manual – Spanish

Speed Camera Data

Instructions
  1. Download the latest Speed Cam Data file. Then, unzip the downloaded Speed Cam Data file.
    • The file name should resemble smartguidepoint.dx2
  2. Plug your MicroSD card into your computer.
  3. Open the unzipped Speed Cam Data file, and copy the “Smartguidepoint.dx2” file onto the driveinfo folder.  If the driveinfo folder doesn’t exist in the root directory of your MicroSD card, please create one.
    • The file patch should resemble [SD_ROOT]:/driveinfo/smartguidepoint.dx2
  4. Insert the MicroSD card into the dash cam unit.
  5. The device will start recording and operate with the latest Speed Cam Data
    • If you wish to disable the alerts altogether, please skip the steps above and delete the driveinfo folder.

We also have video tutorials available for updating Speed Cam Data on Windows and MAC operating systems.

PLEASE NOTE: You do not need to update the speed cam data separately if you have already recently updated the firmware – the firmware upgrade process will update both for you!

PC / MAC Viewer

Instructions
  1. Download PC / MAC Viewer file for your corresponding operating system.
  2. Open the file and follow the installation steps.
  3. Once the download is complete, insert your memory card into your PC to automatically add video files to the playlist.
    • To manually add files, click File -> Open, and select the files in your file browser.

Need help? Visit the THINKWARE Customer Support Center