Download the latest firmware, applications and manuals for the Q800PRO Dash Cam.

Q800PRO Firmware

Version/Date: 1.04.01 (2023-01-04)

Changes in v1.04.01 (2023-01-04)

– Various updates and fixes

  1. Download the latest firmware and unzip file.
  2. Plug your MicroSD card into your computer and save any dash cam footage you wish to keep
  3. Format your MicroSD card in your computer
    • PLEASE NOTE: This step will erase all the data on your memory card.
  4. Open the unzipped Firmware Folder, and copy all contents onto the MicroSD card
  5. Insert the MicroSD card into your dash cam and power it on.
  6. Wait for the camera to announce, “Upgrade is now complete, continuous recording will now start.
    • Your dash cam LED lights should blink while the firmware upgrade is taking place

Do not power off your dash cam until it begins continuous recording, as it may cause permanent damage to the dash cam

User Manuals

Q800PRO User Manual – English

Q800PRO User Manual – French

Q800PRO User Manual – German

Q800PRO User Manual – Spanish

Q800PRO User Manual – Chinese

Q800PRO User Manual – Italian

Q800PRO User Manual – Japanese

Q800PRO User Manual – Chinese (Simplified)

Q800PRO User Manual – Russian

Q800PRO User Manual – Thai

Q800PRO User Manual –

Q800PRO User Manual –

Speed Camera Data

  1. Download the latest Speed Cam Data file. Then, unzip the downloaded Speed Cam Data file.
    • The file name should resemble smartguidepoint.dx2
  2. Plug your MicroSD card into your computer.
  3. Open the unzipped Speed Cam Data file, and copy the “Smartguidepoint.dx2” file onto the driveinfo folder.  If the driveinfo folder doesn’t exist in the root directory of your MicroSD card, please create one.
    • The file patch should resemble [SD_ROOT]:/driveinfo/smartguidepoint.dx2
  4. Insert the MicroSD card into the dash cam unit.
  5. The device will start recording and operate with the latest Speed Cam Data
    • If you wish to disable the alerts altogether, please skip the steps above and delete the driveinfo folder.

We also have video tutorials available for updating Speed Cam Data on Windows and MAC operating systems.

PLEASE NOTE: You do not need to update the speed cam data separately if you have already recently updated the firmware – the firmware upgrade process will update both for you!

PC / MAC Viewer

  1. Download PC / MAC Viewer file for your corresponding operating system.
  2. Open the file and follow the installation steps.
  3. Once the download is complete, insert your memory card into your PC to automatically add video files to the playlist.
    • To manually add files, click File -> Open, and select the files in your file browser.

Need help? Visit the THINKWARE Customer Support Center